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Leading with Emotional Intelligence

Discover the transformative power of Emotional Intelligence in leadership and gain the skills to connect, inspire, and achieve with resilience. Elevate your effectiveness as a leader and create a productive and impactful workplace. Unleash your potential with this course from the American Management Association.

  • All levels
  • 21 and older
  • $2,995
  • Live, interactive online classroom
  • 329 hours over 42 sessions
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  • $2,995
  • Live, interactive online classroom
  • 329 hours over 42 sessions
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Show all 42 sessions
  • Wed, Apr 03 at 9:00am - 5:00pm
  • Thu, Apr 04 at 9:00am - 5:00pm
  • Fri, Apr 05 at 9:00am - 4:30pm
  • Wed, Apr 24 at 10:00am - 6:00pm
  • Thu, Apr 25 at 10:00am - 6:00pm
  • Fri, Apr 26 at 10:00am - 5:30pm
  • Mon, May 20 at 9:00am - 5:00pm
  • Tue, May 21 at 9:00am - 5:00pm
  • Wed, May 22 at 9:00am - 4:30pm
  • Mon, Jun 24 at 9:00am - 5:00pm
  • Tue, Jun 25 at 9:00am - 5:00pm
  • Wed, Jun 26 at 9:00am - 4:30pm
  • Mon, Jul 08 at 10:00am - 6:00pm
  • Tue, Jul 09 at 10:00am - 6:00pm
  • Wed, Jul 10 at 10:00am - 5:30pm
  • Wed, Jul 24 at 9:00am - 5:00pm
  • Thu, Jul 25 at 9:00am - 5:00pm
  • Fri, Jul 26 at 9:00am - 4:30pm
  • Mon, Aug 05 at 11:00am - 7:00pm
  • Tue, Aug 06 at 11:00am - 7:00pm
  • Wed, Aug 07 at 11:00am - 6:30pm
  • Mon, Sep 09 at 10:00am - 6:00pm
  • Tue, Sep 10 at 10:00am - 6:00pm
  • Wed, Sep 11 at 10:00am - 5:30pm
  • Mon, Sep 23 at 9:00am - 5:00pm
  • Tue, Sep 24 at 9:00am - 5:00pm
  • Wed, Sep 25 at 9:00am - 4:30pm
  • Wed, Oct 23 at 11:00am - 7:00pm
  • Thu, Oct 24 at 11:00am - 7:00pm
  • Fri, Oct 25 at 11:00am - 6:30pm
  • Wed, Nov 06 at 10:00am - 6:00pm
  • Thu, Nov 07 at 10:00am - 6:00pm
  • Fri, Nov 08 at 10:00am - 5:30pm
  • Wed, Nov 13 at 9:00am - 5:00pm
  • Thu, Nov 14 at 9:00am - 5:00pm
  • Fri, Nov 15 at 9:00am - 4:30pm
  • Mon, Dec 02 at 11:00am - 7:00pm
  • Tue, Dec 03 at 11:00am - 7:00pm
  • Wed, Dec 04 at 11:00am - 6:30pm
  • Wed, Dec 11 at 10:00am - 6:00pm
  • Thu, Dec 12 at 10:00am - 6:00pm
  • Fri, Dec 13 at 10:00am - 5:30pm
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Class Description

Description

What you'll learn in this leadership training:

Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful relationships. 

This course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.

Who Should Attend

Senior managers and leaders who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.

How will you benefit

  • Lead powerfully with presence and impact
  • Gain valuable emotional insights and awareness to inspire and maintain productive relationships
  • Manage and adapt emotional behaviors that expand your sphere of credibility and influence
  • Utilize empathy to promote strong relationships
  • Apply collaborative, inclusive and creative communication practices
  • Harness emotionally intelligent motivational skills to achieve team results

What You will cover:

  • Integrating EI and leadership competencies
  • Applying emotionally intelligent speaking and listening skills to leadership
  • Identifying the role of EI in 21st-century leaders
  • Achieving emotionally intelligent personal influence
  • Assessing your personal credibility quotient to authentically influence others
  • Applying empathy as a powerful influencing strategy when coaching
  • Creating an emotionally intelligent inspiration plan
  • Encouraging emotionally intelligent collaboration practices
  • Managing change and resistance with EI
  • Identifying communication skills leaders can use to move past colleagues’ resistance
  • Attaining healthy conflict with EI
  • Identifying emotionally intelligent leadership communication strategies
  • Using emotionally intelligent mindfulness practices when team members experience stress
  • Synthesizing emotionally intelligent competencies to address complex leadership challenges and opportunities

LEARNING OBJECTIVES

  • Recognize and Consciously Use Emotional Data to Create and Maintain Productive Workplace Relationships and Team Environments
  • Manage and Adapt Emotional Behaviors That Impact Leading in a Variety of Work-Based Situations
  • Integrate Empathy to Promote Strong Relationships
  • Apply Collaborative, Inclusive, and Creative Communication Practices
  • Gain Emotional Insights to Understand and Implement Change with Others
  • Implement Emotionally Intelligent Motivation Skills to Achieve Team Results

LESSON ONE

Integrating Emotional Intelligence and Leadership Competencies

  • Recognize the Impact Your Emotionally Intelligent Interpersonal Communication Skill Has on Your Colleagues
  • Apply Emotionally Intelligent Speaking and Listening Skills to Leading

LESSON TWO

Achieving Emotionally Intelligent Influence and Inspiration

  • Assess Your Personal Credibility Quotient to Authentically Influence Others
  • Apply Empathy as a Powerful Influencing Strategy When Coaching
  • Analyze Resistance Through the Lens of Emotional Intelligence to Identify Alternative Influencing Approaches
  • Categorize Your Present Strengths and Liabilities When Seeking to Inspire Others
  • Apply Skills to Inspire Using Emotionally Intelligent Leadership Stories

Encouraging Emotionally Intelligent Collaboration Practices

  • Share Effective Approaches for EI Collaboration
  • Allow Opportunities to Practice Effective Inquiry Techniques

LESSON THREE

Managing Change with Emotional Intelligence

  • Recognize How Emotions Affect Attitudes Toward Change
  • Identify Communication Skills to Help Colleagues Move Beyond Their Resistance to Change

Attaining Healthy Conflict with Emotional Intelligence

  • Recognize the Central Role of Relationship Development and Maintenance in Achieving Healthy Conflict
  • Apply Strategies for Cultural and Communication Awareness When Leading and Managing Healthy Conflict
  • Identify Emotionally Intelligent Leadership Communication Strategies to Create and Maintain Healthy Conflict

LESSON FOUR

Leading Emotionally Intelligent Teams

  • Analyze Team Social and Emotional Intelligence
  • Assess Stress Levels Within the Team
  • Utilize Mindfulness Practices When Whole Teams or Single Team Members Encounter Stress

Demonstrating Your Emotional Intelligence

  • Synthesize Emotionally Intelligent Competencies to Address Complex Leadership Challenges and Opportunities
  • Allow Opportunities to Practice Effective Inquiry Techniques


Reviews:

★★★★★
"helpful for self-reflection"
This is a very well laid out course. The listening and conflict style evaluations were spot on and are extremely helpful for self reflection and personal development. Tech support was top notch.



Bryan N.
1/18/2021


★★★★★
"self-assessments were great tools"
Very well structured to teach emotional intelligence for leaders. The materials provided and self-assessments were great tools.

Diana A.
5/20/2020


★★★★★

Excellent training that opened my eyes to all the possibilities.  This was the best experience and will have a lasting effect on how I communicate.

Sonia P.
Program Manager

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Refund Policy

For Classroom, Live Online, Express Skills Courses and Webinar programs, you may transfer to a future session, send someone to take your place, or cancel for a 5% fee up to 23 days prior to your program.

If you provide AMA with less than 23 days’ notice, or fail to attend, you will be liable for the entire program fee.

Programs included in AMA On Demand offerings are not eligible for substitution, transfer, cancellation, return, or refund. We appreciate that this is an important investment for you and your company and would like to accommodate your needs the best we can.

Please email us at [email protected]

In any event where a customer wants to cancel their enrollment and is eligible for a full refund, a 5% processing fee will be deducted from the refund amount.

Reviews of Classes at American Management Association (5)

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American Management Association

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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