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Eviction Mediation Training

at MWI

Course Details
Start Date:

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Class Level: Advanced
Age Requirements: 18 and older
Average Class Size: 26
System Requirements:

You will need a reliable Internet connection as well as a computer or device with which you can access your virtual class. We recommend you arrive to class 5-10 minutes early to ensure you're able to set up your device and connection.

Class Delivery:

This class will be held via Zoom unless otherwise specified

What you'll learn in this legal course:

MWI’s Housing and Eviction Mediation Training is an advanced mediation training designed for mediators interested in helping tenants and landlords resolve housing and eviction disputes. This training will focus on the special considerations mediators face when mediating eviction cases including homelessness and the challenge of property ownership, landlord-tenant relationships, protecting the rights of both parties, effective agreement writing and mediating eviction cases in District and Municipal Courts.

Topics to Be Covered

  • Ethical duties and dilemmas facing eviction mediator.
  • A review of policies and procedures when mediating eviction cases from the District and Municipal Court Department.
  • Supervised role-plays, exercises, group discussions and simulations

Who Should Attend

  • Mediators looking to gain new skills and experience mediating eviction cases in court. MWI has immediate opportunities for mediators who successfully complete this training.
  • Professionals working in the housing field interested in learning more about Massachusetts Landlord-Tenant Law and Summary Process procedure and how mediation can be used to resolve housing disputes.
  • Individuals interested in understanding the mediation process and landlord-tenant rights and responsibilities.


Mediators interested in summary process mediation training must have completed at least 30-hours of basic mediation training. They also must have completed at least five mediations prior to the start of the training. Participants are welcome to mediate summary process with MWI upon successful completion of this advanced mediation training.

Participants Will Receive

  • MWI’s Summary Process Resource Manual: A comprehensive overview of Massachusetts landlord tenant law and eviction procedure.
  • A total of 8 hours of mediation training including opportunities to mediate with supervision.

Remote Learning

This course is available for "remote" learning and will be available to anyone with access to an internet device with a microphone (this includes most models of computers, tablets). Classes will take place with a "Live" instructor at the date/times listed below.

Upon registration, the instructor will send along additional information about how to log-on and participate in the class.

Still have questions? Ask the community.

Refund Policy
Cancellations must be made in writing. A full refund is available up to 21 days before the start of a program for registrations that have not been previously transferred. 

Cancellations received between 21 and 14 days before the start of a program will receive a refund, less a $75 administrative fee or registrants may make a one-time transfer to another program within a one-year period without incurring a $75 administrative fee. 

No refunds or transfers will be made if a cancellation is made within 14 days of the start of a program. Registrants who transfer their registration more than one time will be charged a $75 administrative fee for each transfer. 

Transferred registrations are not eligible for refunds. 

MWI reserves the right to cancel a program for any reason and issue a full refund.
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School: MWI


MWI is a nationally recognized dispute resolution firm based in Boston specializing in negotiation training, mediation and arbitration services, and mediation training. MWI achieves success for our clients by maximizing their capacity to collaborate, find solutions to difficult disputes, and communicate...

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